Call transcription and summarization

Call transcription and summarization in Yobi offers businesses the advantages of documenting conversations, improving communication, ensuring accessibility, aiding in training, and providing insights for informed decisions.

To access call transcriptions, go to the call recording, and click “Transcription” to view the complete dialogue report. If you’re short on time, utilize the summarization feature for a quick overview of the call’s key points. These features enhance your ability to manage and gain insights from important conversations.