Porting FAQ’s

Porting your US telephone number is a process that can take up to four (4) weeks depending on the type of number you are porting and the country the number is located in. The process includes coordination between our provider and your service provider to transfer the number to Yobi

What is porting?

Number porting is the process of taking an existing phone number and transferring it to another provider, in this case, taking an existing phone number and making it your main number for Yobi.

What kind of phone numbers can I port?

Great question! You can port local numbers, numbers from all around the United States, and toll free numbers!

Can I port my business phone number into Yobi?

Yes you can! You will need to email us at [email protected] letting us know you want to port in your number/s and we’ll get back to you asap with the next steps.

Porting out my Yobi Number?

In order to port your number out of Yobi, you need to have contacted a carrier which will take in charge of your number.

Once this step is done, Yobi’s carrier will release the number to the carrier of your choice. The process may take some time, so meanwhile it gets completed, our carrier is going to continue supporting the number until porting is completed successfully.